Found Business Banking provides an accessible and easy-to-use platform designed specifically for freelancers and small ...
The crypto exchanges’ facial recognition tests require brief proof that the person is present in front of the camera. The ...
The Internet Archive, a non-profit digital library best known for its Wayback Machine, has disclosed a major data breach ...
A recent report has revealed errant cybersecurity behaviours in Australia, including employees sharing company data with AI ...
Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers ...
Investigation of the use-after-free vulnerability is ongoing, but users can update the Firefox browser now for a fix.
You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own in a few ...
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.
Japan and South Korea investigate foreign AI dominance, reflecting APAC's growing concerns about competition in AI markets ...
IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is ...
7 Causes of Call Center Burnout Any Employer Can Address Your email has been sent Call center burnout is a real phenomenon ...
From commercial devices to data centers, AMD continues to try to knock Intel and NVIDIA further down the leaderboard of heavy-duty AI processors. AMD announced the upcoming release of its most ...